Support

Once the design and installation is complete, the next step of the process is implementing your new system into your day to day operations. Market indications suggest that successful implementation of a new system depends as much as 90% on the final users and how they understand the benefits and features and adopt new technologies. In order to fully optimise your investment, our trained advisers will spend time with our clients, going through each programme to enable the successful adoption of the new technologies within your organisation.

User
Programme

A user operating programme forms the basis of successful implementation. To prepare personalised programmes for our clients, we need to assess and understand your situation, applications and specific requirements. Our approach to this consists of several steps to strengthen our understanding enabling the successful implementation of the installed solutions.

Creating support

Creating support

To ensure support and approval of the implementation at the highest levels, so that managers can lead by example for the rest of the organisation.

Implementation team

Implementation team

Create a team composed of employees from different departments to identify relevant benefits and to promote the adoption within their departments.

Training the end users

Training the end users

Training the end users to make sure they understand the use and benefits of the equipment to maximise potential.

Sharing Success Stories

Sharing Success Stories

Showing that the new technology brings real benefits to the users and letting users share their experiences in a positive way.

Evaluation

Evaluation

Checking in with end users proactively to obtain feedback on benefits and obstacles when using the equipment. This step is important in order to get user insights and experiences.

Contact our dedicated team who will work with you to evaluate your specific requirements

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