A user operating programme forms the basis of successful implementation. To prepare personalised programmes for our clients, we need to assess and understand your situation, applications and specific requirements. Our approach to this consists of several steps to strengthen our understanding enabling the successful implementation of the installed solutions.
To ensure support and approval of the implementation at the highest levels, so that managers can lead by example for the rest of the organisation.
Create a team composed of employees from different departments to identify relevant benefits and to promote the adoption within their departments.
Training the end users
Training the end users to make sure they understand the use and benefits of the equipment to maximise potential.
Sharing Success Stories
Showing that the new technology brings real benefits to the users and letting users share their experiences in a positive way.
Checking in with end users proactively to obtain feedback on benefits and obstacles when using the equipment. This step is important in order to get user insights and experiences.